Apparel and collectibles including puzzles, stickers, and magnets may be returned for a full refund within 30 days of purchase so long as they haven’t been opened, used, or worn. Both framed and unframed canvas and paper prints are made-to-order and therefore cannot be returned. Refunds will be submitted once the return item is received at our office.

Once you have placed your order, you will be sent an automated email with shipping information and details. You can use the tracking number and shipping information provided there to track your order. 

Yes, you may cancel most orders unless your order is a made-to-order item including prints and framed art. Made-to-order items cannot be canceled. To revise mistakes or change details such as shipping address, quantity, etc. send an email to admin@lxartworks.com 

If your order is damaged or defective, send photos of the damage to admin@lxartworks.com within 7 days of the receipt of your item. If your item is defective, we’ll replace it for free if you notify us of the damage within 7 days of the item’s receipt. If your item was damaged in the process of shipping, contact us and we’ll replace it if you notify us within 7 days. After which, your item will be replaced once we’ve filed a claim with the shipping company.

We offer exchanges of apparel and collectibles within 30 days of purchase so long as they have not been used, worn, or opened. We do not cover shipping on exchanges.

Yes, we collaborate with retail partners across the United States. If you are interested in becoming one of our retail partners, please follow this link to learn more on our designated wholesale website.

Orders from LX Artworks are shipped within 5-7 business days. Transit times vary depending on destination. Made-to-order items such as prints and framed art may take longer.

Once you have placed your order, you will be sent an automated email with shipping information and details. You can use the tracking number and shipping information provided there to track your order.

Yes, you may cancel most orders unless your order is a made-to-order item including prints and framed art. Made-to-order items cannot be canceled. To revise mistakes or change details such as shipping address, quantity, etc. send an email to admin@lxartworks.com

Typically, orders are shipped within 5-7 business days after the order has been processed. We try to get orders out in as timely of a manner as possible, but occasionally they may be delayed due to unexpected circumstances. If we can’t meet the expected timeline of 5-7 business days, we’ll reach out with an update on when you can expect your order.

Currently, we ship to locations in North America and Europe.

Depending on the purchase, some products will require freight shipping. These items typically include framed art and other bulky items. Those deliveries need to be coordinated between LX Artworks and the freight company. We will contact you directly to coordinate freight shipments.

We accept purchases via standard credit card, PayPal, Apple Pay.

When an eligible refund is processed, it is returned directly to the original payment method. Refunds are typically processed within 7-14 days, but that timeline varies by payment method.

Yes, we charge applicable taxes, as required by law. When an order is shipped outside of the US, duty fees are automatically included in shipping costs.

Simply enter the discount code by using the ‘add coupon code’ field found at checkout (cart page). A limit of one (1) discount may be applied to each order. If a second discount code is applied, our system will automatically select the better deal and the other discount will not be applied. LX Artworks has the right to hold and or cancel orders that use more than one discount code.

If your order is damaged or defective, send photos of the damage to admin@lxartworks.com within 7 days of the receipt of your item. If your item is defective, we’ll replace it for free if you notify us of the damage within 7 days of the item’s receipt. If your item was damaged in the process of shipping, contact us and we’ll replace it if you notify us within 7 days. After which, your item will be replaced once we’ve filed a claim with the shipping company.

Apparel and collectibles including puzzles, stickers, and magnets may be returned for a full refund within 30 days of purchase so long as they haven’t been opened, used, or worn. Both framed and unframed canvas and paper prints are made-to-order and therefore cannot be returned. Refunds will be submitted once the return item is received at our office.

When a purchase is eligible for return, you are responsible for all shipping costs and fees as well as boxing and shipping the item.

If an item is damaged or defective, we will send you an RMA form and appropriate shipping label. You will be responsible for boxing and shipping the damaged or defective item and shipping it to us, but we will cover the fees. 

LX Artworks

610 Elm Street #530

McKinney, TX 75069

Please bring your return to LX Artworks with a receipt. Keep in mind that made-to-order items like prints and framed art cannot be returned or exchanged unless damaged or defective.

Return fees vary by product based on their size, weight, and other factors. We will cover the fees for damaged and defective goods.

We offer exchanges of apparel and collectibles within 30 days of purchase so long as they have not been used, worn, or opened. We do not cover shipping on exchanges.

Refunds are typically processed and sent back to the original payment method within 7-14 days after the return item arrives at our office, but that timeline varies by payment method.

In the event of a mistaken return or other extenuating circumstance, please reach directly to coordinate a solution at admin@lxartworks.com.

To wash LX Artworks Apparel, turn the item inside out and machine wash in cold water on gentle cycle. Hang LX Artworks Apparel to dry.

Avoid exposing prints to direct sunlight or harsh lighting for extended periods of time, as it can fade the colors of the print. Hang your art in a cool, dry place. Do not use household cleaners on your canvas print; it will damage the art. Instead, if you must clean the canvas use a soft, slightly damp cloth to gently wipe away dust and dirt.

Avoid exposing prints to direct sunlight or harsh lighting for extended periods of time, as it can fade the colors of the print. Hang your art in a cool, dry place and avoid water and moisture. Do not wipe the surface of the print.

A canvas print or giclée is a reproduction of an original painting onto museum-quality canvas using the highest caliber of ink possible so that it has the dimensional sheen of paint. A paper print is a reproduction of an original painting onto museum-quality paper using high-quality pigmented archival ink.

Unique frames from LX Artworks are completely one-of-a-kind or limited antiques. These are locally sourced from antique shows, estate sales, and boutiques. Oftentimes they are carefully restored, and gold leafed in our studio by the hand of the artist or another art professional on our team. Because of their rarity and beauty, unique frames are priced higher than standard framing options. None of our frames are sold separately from the art. LX Artworks standard framing styles have been mindfully hand-selected by our curatorial team to match the integrity and style of the artist. While they are not one-of-a-kind like our unique frames, they are of the highest quality available.

As of yet, LX Artworks does not offer gift cards. However, we are making preparations to roll them out soon. Stay tuned for updates or contact admin@lxartworks.com with inquiries.

Yes, we offer gift receipts and gift wrapping on a case-by-case basis. Please specify that your order is a gift when you check out and let us know that you would like gift wrap and/or a gift receipt.

The exterior shipping packaging of our items is not branded to protect the contents of the order from theft.

An original painting begins as a blank canvas. The artist uses acrylic paint to render a 100% unique work of art. Because original paintings are a 100% irreplicable work of fine art, they are the highest-end item we offer.

An embellished giclée is a print on canvas using the highest caliber of ink so that it has the look and sheen of paint. However, it has added details that are hand-painted by the artist to add unique, bespoke elements that make the reproduction one-of-a-kind. The artist can change the color of an item of clothing, add a special accessory, or even add a slogan or catchphrase as per the commissioner’s request. The price of embellishments depends on the level of intricacy of the requested details.

A print is a reproduction of an original painting made with ink on canvas or paper. After the artist finishes a painting, we professionally scan it to make a digital copy from which we render all our paper and canvas prints in-house. All prints are signed by the artist and numbered.

A canvas print, or giclée, is a reproduction of an original painting onto museum-quality canvas using the highest caliber of archival ink possible so that it has the dimensional sheen of paint. A paper print is a reproduction of an original painting onto museum-quality paper using high-quality of archival ink. All canvas and paper prints are signed by the artist and numbered.

Although an exact price cannot be given, original paintings generally range in price from $10,000-$50,000 depending on the size, level of intricacy, frame, and demand for the work of art.

Although an exact price cannot be given, embellished giclées generally range in price from $1,000-$10,000 depending on the size, level of intricacy of embellishments, frame, and demand at the time of commission.

To make a commission follow this link. Our gallery team will assist you in scheduling a consultation with the artist either in-person at LX Artworks Gallery or over the phone. After consultation, LX Artworks will send you a contract and deposit to pay. After the deposit is paid in full, this will secure your spot on her commission list.

Although an exact price cannot be given, original commissions from LX Artworks generally range from $10,000-$50,000 depending on the size, level of intricacy, frame, subject requested, and artist’s availability.

Commission completion time varies. Due to the artist’s extremely busy schedule, it is difficult to give an exact time frame for commission completion. That said, commissions are generally completed within 1-6 months after the deposit is paid based on the artist’s availability and schedule. If you have a question about your commission, please contact kenzie@lxartworks.com.

Mon-Wed: By appointment only

Thurs-Sat: 10 a.m. – 6 p.m.

Sunday: Closed

LX Artworks Gallery is in the historic McKinney Cotton Mill at:

610 Elm Street #530

McKinney, TX

For general inquiries, please feel free to contact us at 469-717-0664. We do not answer phone calls outside of normal business hours, so if you reach our voice mailbox, please leave us a message and we will respond as quickly as we can.

We ask that you please be aware and respectful of other patrons and shoppers while in the gallery. We do not allow food or drinks in the gallery. We ask that you do not touch any of the art and wait for assistance before purchasing any art off the wall.

Of course! Patrons of all ages are gladly welcomed so long as children under the age of 12 are under adult supervision while in the gallery.

We offer our space up as a venue for styled shoots and small private events for a fee. Please reach out to kenzie@lxartworks.com to discuss dates and pricing.

Our gallerist and her team live to serve our collectors. If you are planning on investing in a work of art, we ask that you let us know when you will be coming in advance so we can be prepared to serve you. We want to make sure our gallerist will be available when you arrive to answer questions and provide you with help and support. Please contact kenzie@lxartworks.com via email at least 24 hours before you intend to visit, or call ahead at least 3 hours in advance at 469-717-0664.